Baby food reimagined!
Clean nutrition designed for development!
Yes. Yumi is a baby food company offering the sole service of preparing and delivering ‘all organic’ baby and toddler food for all ages.
Yumi takes up the responsibility of clean, healthy nutrition for the first 1000 days of a child’s life. This period is crucial for developing physical, neural, and metabolic health.
Therefore, on Yumi’s website, you find a wide range of baby food, from purees to finger foods to kid snacks carefully prepared with essential nutrients for eight stages of your baby’s growth. Subscribing to a plan makes this service available at your doorstep.
Have you subscribed to a plan on Yumi’s website? Are you no longer needing a subscription? Perhaps you want to go DIY, or your baby is now a preteen, and you want to cancel a Yumi subscription? Here’s how.
How to cancel a Yumi subscription- Best options
The two best options to cancel a Yumi subscription are:
Cancel a Yumi subscription through email
You can do this by contacting Yumi Customer Service via email at [email protected].
Cancel a Yumi subscription through your website account
- Open the website on your device.
- Click ‘Login’ on the top right corner of the page.
- You will be directed to a page showing your Yumi account details and order history.
- Find ‘Manage subscription’ on the left side of the page under your account name and click on it.
- A ‘Subscription order table’ pops up. Click ‘Cancel’ under ‘Actions,’ the last element of the table row.
- Select a reason for cancelling your subscription.
- Finally, click ‘Cancel my subscription.’
Can I cancel Yumi at any time?
According to the Yumi Terms and Conditions, you have the right to cancel a plan anytime using the two options explained above. But you must cancel a Yumi subscription before the date you will be charged for your next order to avoid unexpected charges.
However, if you attempt to cancel a Yumi subscription of your first order, it may or may not be cancelled due to factors including but not limited to:
- The status of the products in the production process
- Promotions applying to the product
In this case, Yumi has the sole discretion to determine whether or not the product order will be cancelled.
Yumi’s Cancellation Policy
Yumi’s cancellation policy states that:
- You can cancel a subscription to a plan at any time using the two methods of cancellation stated above.
- Make sure to pause or cancel your subscription before the next charge date. The charge date is usually seven days before delivery but can vary. The deadline for the due charge will be emailed to you every week if you are on a weekly plan and every four weeks if you are on a monthly plan.
- If you make your first product order and attempt to cancel before receipt, it may or may not be cancelled, and amounts paid may or may not be refunded. This policy is dependent on, but not limited to, the status of the product in the production process and any promotions applied.
- After receiving your first product order, you also have the right to modify a subscription to a plan at any time.
- Any amount you charge or pay before such modification is not refunded. A modification will not affect an active plan for which you have already been charged.
- Cancelling or modifying a plan takes effect immediately after the production and delivery of the order for which you have already been charged.
Can you pause a Yumi subscription?
Yes. You can pause or cancel a Yumi subscription to avoid charges for orders you no longer need.
Use the method stated above to pause or cancel your Yumi subscription. Ensure that you do this before the next charge date. The charge date is usually seven days before the anticipated delivery.
Customer service usually notifies customers via email of the deadline for payment every week (for a weekly plan) and every four weeks (for a monthly plan).
Use this advantage to decide whether to pause a subscription before the charge date. Yumi will still charge you if they don’t receive a cancellation request, and your order will be delivered.
How Does Yumi Work?
Yumi is a baby food company with the sole mission of preparing and delivering baby food carefully, considering the baby’s growth stage.
Though Yumi is a California-based company, you can use the company’s website, helloyumi.com, to enjoy its services. Here’s how it works:
- Open the website, helloyumi.com
- Scroll down and click on ‘Get Started’. You’ll be introduced to three sections: Profile, meals and checkout.
- If you already have an account with Yumi, log in and place your order.
- If you do not have an account with Yumi, complete the profile section by typing in your email, child’s birthday and zip code.
- Next, a well-prepared meal plan for your baby’s stage will be outlined by an in-house nutritionist.
- You can now select the number of meals you want delivered each week; 1, 2, or 3 meals daily.
- Lastly, the checkout section. Click on ‘view cart’ to see the ‘milestone’ weekly meal plan for your baby and the first delivery date. Provide the necessary details for shipping and click ‘continue to billing.’
Note that Yumi cooks and prepares fresh meals on order and delivers them to your doorpost. Their ingredients are all organic, and their food packaging is plastic and metal-free.
Is Yumi a monthly subscription?
Yumi allows you to order your baby’s meal either monthly or weekly.
Using about $3- $4.35 per meal, you can choose to receive per week or monthly with relative discounts and promotions. For example, if you opt for the weekly subscription, you’ll pay $35-$90 per order comprising 8 jars ($35), 16 jars ($65), and 24 jars ($90). On the other hand, the monthly subscription helps you save about $7- $18 with options including 8 jars ($28), 16 jars ($52), and 24 jars ($72).
Can I make changes to my plan?
Absolutely. Here’s how:
- Open the website on your device.
- Locate ‘Login’ on the top right corner of the page and click on it.
- You will be directed to a page showing your account details and order history.
- You will see ‘Manage subscription’ under your account name on the left side of the page. Click on it.
- A ‘Subscription order table’ pops up. Click ‘Edit’ under ‘Actions,’ the last element of the table row.
- There. You can make changes to any aspect of your subscription plan and click ‘save.’
Be sure to make any changes to your plan a week before delivery because of the shipment process.
Can I skip weeks with Yumi?
Yes, you can. Follow the steps below:
- Open the website on your device.
- On the top right corner of the page, click ‘Login’ on
- You will be directed to a page showing your account details and order history.
- Click ‘Manage subscription’ on the left side of the page under your account name.
- Next, click ‘Delivery schedule’. A ‘Delivery schedule table’ pops up. Click ‘skip’, the fifth element of the table row.
The word ‘unskip’ will be shown, meaning you have skipped the subscription for the indicated period and will not be charged.
